Mobile Hotspots

Borrow a mobile hotspot from Kuna Library  

Hotspots available for check out at Kuna Library

A mobile hotspot is a device you can use to connect a mobile-enabled device, such as a laptop, smartphone, or tablet, to the internet.
The hotspot allows up to 15 devices to connect at a time and have unlimited data available. 
The hotspot is portable, so you can connect your device almost anywhere you are, as long as it is in the T-Mobile 4G network area. 

Who can borrow a mobile hotspot?
A Kuna Library cardholder 18 years of age and older with a current library card in good standing. 

How many can I borrow at a time?
Due to limited quantities, only one device per household may be checked out at a time.

Can I place a reserve on a hotspot?
Yes, the item can be placed on hold through our online library catalog or through the Ida app.

How long can I check it out?   
Hotspots check out for 7 days. They cannot be returned to the outside book drop they must be returned at the circulation desk.

What if I need help with the hotspot?
Instruction cards are included with the hotspots. If you need further assistance, please contact a library staff member.
Hotspots can be charged by utilizing the included power cord, via a USB port, or by using the wall charger.

What if I lose or damage the hotspot?
The hotspots are not owned by the KLD, they are on contract with T-Mobile. The Wi-Fi hotspot will be turned off remotely if it is not returned on the due date, and internet access will not be available. If the hotspot isnโ€™t returned in a timely manner this may result in being sent to collections. If the hotspot is lost/damaged, please contact the Kuna Library immediately. The replacement fee is the market value cost to replace the hotspot, which is currently $80.

What happens if the hotspot I borrow becomes overdue? 
You will be sent an email asking you to return it by a certain date. Failure to return the hotspot on said date will result in the hotspot being turned off remotely and internet access will not be available.
If this happens 2 different times on the same library account, this account will be blocked from checking out a hotspot for 2 months. 
If this happens 3 different times on the same library account, this account will be blocked from checking out a hotspot for 6 months. 
If this happens 4 different times on the same library account, this account will be blocked from checking out a hotspot indefinitely.

Instructions for using a mobile hotspot

  • Press the power button on the hotspot for 3 seconds to illuminate the screen.
  • Make sure Wi-Fi is enabled on your device, etc. 
  • View the list of available Wi-Fi networks on your device and choose “Coolpad Surf ####”, and enter the passcode on the back of the hotspot.

Please contact the staff if you have any issues with the hotspots.

 

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